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TRANSPORTATION SERVICES QUESTIONS

How do I set up a ride? 

Email us at support@pointetheway.com or give us a call or a text at 313-418-1009

Can I Bring a Caregiver or Loved One?

Yes, you are welcome to bring along 2 passengers.

Will you accept insurance?

We do not bill Medicare or insurance companies. Please contact us for more information.

Do I Need to wait At the curb for my Driver?

No, our chauffer will help you from your door to the vehicle. 

If you have steps please contact us with a description and our staff can make an assessment based on the information you provide. Transportation can not assist if there is not a safe method in or out of the home. 

Do we Provide Oxygen?

We do not supply Oxygen. Please let us know if you are bringing a portable O2 concentrator or tank.

About how much will my ride cost? 

One Way Non-Emergency Medical Transportation Rates

 *Please Call or Text 313-418-1009 for an exact cost quote 

   or email us at support@pointetheway.com

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(*Fees can be subject to change)

Ambulatory – Base Rate

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$10 - $15  Weekday Business Hours

$10.00 Weekend fee 

$25 - $30 (Call for Specific Pricing)

 

Wheelchair – Base Rate

$35 - $40 Weekday Business Hours

$10.00  Weekend fee 

Holidays (Call for Specific Pricing)

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Mileage Fees

$3.50 per mile weekday Business Hours

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Want an attendant to sit with you?  

You must book this feature at least 1 week in advance.  

$15 per Half Hour to stay on site

To attend appointments with your loved one, $20.00 per half hour

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Pet Transportation - Please call for a quote

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Airport Transportation - Please call for a quote - based upon pick up location. 

$80.00 - $85.00 for Grosse Pointe Area and Saint Clair Shores - Rates may change if it is a holiday week.)

Transportation from Rehab or Hospitals may also change the cost, as these transportations can take more time and are more open to changes. 

 

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